?Questions

Asked by landlords. Answered plainly.

01Money

Money and M-PESA

Do my tenants have to change how they pay?

No. They pay into your paybill or till as they do today. RentHub reads the statement afterwards.

Does RentHub hold my money?

Never. Rent goes straight from your tenant to your own paybill, till or bank. RentHub only reads the record of it.

Does it work with a Buy Goods till?

Yes. A till takes no account number, so RentHub matches each payment by the phone it came from.

What if someone pays with the wrong account number?

If the account and the phone point to two different tenants, RentHub holds the payment and asks you, instead of guessing.

What about cash or a bank deposit?

Record it on the tenant's page. It gets a receipt like any other payment.

02Start

How long does setting up take?

An afternoon for most buildings. Add the building, bring in tenants one by one or from a spreadsheet, then paste your first statement.

My tenants already owe me. Can I start mid-way?

Yes. Enter what each tenant owed when you start and RentHub carries it forward.

Do I need a computer?

No. RentHub is built for a phone first. It works on a laptop too.

Does it work in Kiswahili?

Yes. Each landlord, tenant and caretaker chooses English or Kiswahili for themselves.

03Price

What does RentHub cost?

Nothing while in early access. After that, 150 shillings per let unit a month. Empty units are never charged. See pricing.

Is there a contract?

No. No setup fee and no contract. Leave any month.

04People

Do tenants pay for their app?

No. It is free for them.

What does my caretaker see?

Which units are let and what tenants have reported. Never what anyone owes.

Who can see my tenants' details?

You. Each tenant sees only their own. A tenant's ID number is shown to you and to them, never to a caretaker.

→Start today

Add a building, bring in your tenants and paste your first statement. It takes an afternoon, and it is free while RentHub is in early access.